Levels of Strategy
•
At
the top of this hierarchy is the corporate level, composed
principally of board of directors and the CEOs.
•
Responsible
for the firm’s financial performance and for the achievement of nonfinancial
goals, such as enhancing the firm’s image and fulfilling its social
resoonsibilities.
•
In
the middle of the decision-making hierarchy is the business level, composed
principally of business and corporate managers.
•
These
managers must translate the statements of direction and intent ( determination)
generated at the corporate level into concrete objectives and strategies for
individuals business divisions.
•
Business-level
strategic managers determine how the firm will compete in the selected
product-market arena.
•
They
strive (struggle) to identify and secure the most promising market segment
within the arena.
•
At
the bottom of the decision-making hierarchy is the functional level, composed
principally of managers of product, geographic, and functional areas.
•
They
develop annual objectives and short term objectives in such areas as
production, operations, research and development, finance and accounting,
marketing and human relations.
•
However,
their principal responsibility is to implement or execute the firm’s strategic
plans.
•
Managers
at the functional level center their attention on “doing things right”
•
Thus,
they address such issues as the efficiency and effectiveness of production and
marketing systems, the quality of customer service, and the success of
particular products and services in increasing the firm’s market shares.
Benefits of Strategic Management
•
Using
the strategic management approach, managers at all levels of the firm interact
in planning and implementing.
•
As
a result, the behavioral consequences of strategic management are similar to
those of participative decision making.
•
Accurate
assessment of the impact of strategy formulation on organizational performance
requires not only financial evaluation criteria but also nonfinancial
evaluation criteria-measures of behavior based effects.
Benefits….
- Strategy formulation activities
enhance the firm’s ability to prevent problems.
- Group-based strategic decisions
are likely to be drawn from the best available alternatives. The strategic
management process results in better decisions because group interaction
generates a greater variety of strategies.
- 3. The involvement of employees
in strategy formulation improves their understanding of the
productivity-reward relationship in every strategic plan and thus,
heightens their motivation.
- 4. Gaps and overlaps in
activities among individuals and groups are reduced as participation in
strategy formulation clarifies differences in roles.
- 5. Resistance to change is
reduced.
Risks of Strategic Management
Managers must be trained to guard
three types unintended negative consequences of involvement in strategy
formulation.
First, the time that managers spend
on the strategic management process may have a negative impact on operational
responsibilities. Managers must be trained to minimize that impact by
scheduling their duties to allow the necessary time for strategic activities.
Second, if the formulators of
strategy are not involved in its implementation, they may shirk (avoid) their
individual responsibility for the decisions reached.
Third, strategic managers must be
trained to anticipate and respond to the disappointment of participating
subordinates over unattained expectations.
Role of CEOs in Strategic Management
A firm’s president or CEO
characteristically plays a dominant role in the strategic planning process.
In many ways, this situation is
desirable. The CEO’s principal duty often is defined as giving long-term direction
to the firm, and the CEO is ultimately responsible for the firm’s success and,
therefore, for the success of its strategy.
In addition, CEOs are typically
strong willed, company-oriented individuals.
However, when the dominance of the
CEO approaches autocracy, the effectiveness of the firm’s strategic planning
and management processes is likely to be diminished.
For this reason, establishing a
strategic management system implies that the CEO will allow managers at all
levels to participate in the strategic posture of the company
In implementing a company’s strategy,
the CEO must have an appreciation for the power and responsibility of the
board, while retaining the power to lead the company with the guidance of
informed directors.
The interaction between the CEO and
board is key to any corporation’s strategy.
Empowerment of non managerial
employees has been a recent trend across major management teams.
For e.g., in 2003, IBM replaced its
92-year old executive board structure with three newly created management
teams: strategy, operations and technology/
Each team combined top executives,
managers, and engineers going down six levels in some cases.
•
This
new team structure was responsible for guiding the creation of IBM’s strategy
and for helping to implement the strategies once they were authorized
Comments
Post a Comment