Human
psychology is very complex. Mere a small instinct of psychology can affect
various buying decisions. Here Psychology includes motivation, perception, personality,
attitudes, life style etc. There are some psychological factors that are
affecting in the customers’ purchasing decision.
1)
Motivation and Need
Needs
motivate buying behavior. You buy food when you're hungry, protective gear to
feel safe, brand-name clothing to look stylish, education to enable
accomplishment and self-improvement to reach self-actualization. The more basic
the need, the greater the priority it assumes in driving consumers to fulfill
it. If you can convince consumers that your product or service meets one of
their motivating drives, you can convince them to buy what you're selling.
2)
Perception
The selective
way in which the human mind views the world around it and the information that
reaches it forms the basis of perception.
3)
Learning and Conditioning
Consumers can
gain decision-making information from advertising, especially about products in
categories beyond their experience. If a commercial message convinces consumers
to try a product but their post-purchase experiences prove dissatisfying, they
learn to avoid that product, even if it changes enough to negate their prior
dissatisfaction.
4)
Beliefs and Attitudes
What
consumers believe about a seller, product or service affects whether and what
they buy.
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