Performance
evaluation:
Performance
evaluation is the process of evaluating an employee’s current and/or past
performance relative to his or her performance standards. The process of
performance evaluation involves following stages:
1.
Establish basic Policies
2.
Select Evaluation bases
3.
Set performance standards
4.
Compare performance to standards
5.
Discuss results with sales people
The Relationship of Sales & Marketing
Marketing and sales differ greatly, but have
the same goal. Marketing improves the selling environment and plays a very
important role in sales. If the marketing department generates a list of
potential customers, sales will benefit. The goal of a marketing department is
to increase the number of interactions between potential customers and the
organization. Achieving this goal may involve the sales team using promotional
techniques such as advertising, sales promotion, publicity, creating new sales
channels, or creating new products.
The relatively new field of sales process
engineering views "sales" as the output of a larger system, not just
as the output of one department. The larger system includes many functional
areas within an organization. From this perspective, "sales" and
"marketing," among others, represent a number of processes whose
inputs and outputs supply one another to varying degrees. In this context,
improving an "output" (such as sales) involves studying and improving
the broader sales process, as in any system, since the component functional
areas interact and are interdependent.
Most large corporations structure their
marketing departments in a similar fashion to sales departments and the
managers of these teams must coordinate efforts in order to drive profits and
business success. For example, an "inbound" focused campaign seeks to
drive more customers "through the door", giving the sales department
a better chance of selling their product to the consumer.
Many companies find it challenging to get
marketing and sales on the same page. The two departments, although different
in nature, handle very similar concepts and have to work together for sales to
be successful. Building a good relationship between the two that encourages
communication can be the key to success - even in a down economy.
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